PELAYANAN JASA KAPAL MILIK PT. PELAYARAN BAHTERA ADHIGUNA CABANG PANJANG DI PELABUHAN KHUSUS TARAHAN

Abstract

PT. Pelayaran Bahtera Adhiguna Panjang Branch is a shipping company that operates in the agency sector and handles its own routine ships in transporting coal, as well as handling ship departure documents. A ship is declared seaworthy for sailing after completing ship documents that have been approved by the harbormaster. To find out the services of owned ships and the completeness of documents regarding ship departures at special terminal ports for own purposes (TUKS), what is an obstacle to ship departures are the complementary documents for clearance out. Documents issued by surveyors are only specifically for local coal-laden ships that load at special ports. Submission of the application for a sailing approval letter (SPB) can be done after the document is issued, which is then submitted by the agent to the harbormaster's office. Every ship document that docks at the special terminal of PT. Bukit Asam (Persero), which is served by an agency company, experienced document delays. This can affect ship activities at the port. Where the ship is removed first from the special port of PT. Bukit Asam (Persero) because it has exceeded the specified waiting time limit.